This information came straight from the source (Costco corporate office at Issaquah, Washington). Thank you
There are people saying that you don't have to cut coupons off Costco coupon book. They say we can just show them your entire coupon book and all items will be discounted automatically. Every single coupon has a same bar-code (UPS code), so it seems more convincing not to cut coupons.
But, you are supposed to cut coupons and give to the cashier. They want the coupons for accounting purposes.
People reported that they didn't have to cut their coupons. They said the price was automatically deducted without handing in the coupon. This happened to me also. This automated mark down is a new system adopted by Costco to ensure best services for the members.
But the bottom line is that they need the coupons.
About the cashiers who didn't take your coupons earlier? Basically, they were confused with the new system and made mistakes. Soon, your cashiers will ask you to cut the coupons.
So, cut the coupons, please.
* Evidently, at corporate office, the name for Costco coupon-book is MVM (Multi Vendor Mailer). I did not know that.
Re: Cut the Coupons, Please.
oh? i've been showing the entire booklet since they updated to new coupon system, never did i get any complaints from them. in fact, i witnessed many times that cashiers just crumbled up the coupons and throw them in trash under the register. one time a cashier actually dug out a coupon from trash to scan because customers didn't have coupon with them. i guess different area costco do different things? i'm in southern california, btw.
Re: Cut the Coupons, Please.
Hi. Thank you for visiting.
I'm in So Cal as well. (I go to Oxnard, Simi Valley, & Westlake Village - Mix 'em up for extra fun).
I got my information straight from the Costco headquarter. The right way is to cut each coupon. They want the coupons.
I think it's all good for now. Some employees are confused.
But, soon enough, they will ask for coupons.
John
Re: Cut the Coupons, Please.
no it just depends really on the cashier. you are suposse to cut everysingle cupon out. but if the cashier is lazy or wants to be nice they will only scan one.(employee)
Re: Cut the Coupons, Please.
Where do you get the coupons?
Re: Cut the Coupons, Please.
If you are a member coupons will be mailed to you. If not, you need to ask.
Re: Cut the Coupons, Please.
I don't cut my coupons now. I used to, but once in a while they just ask me to cut out one coupon.
Re: Cut the Coupons, Please.
I know.. it's been some time and they don't seem to care if I cut it or not. Sometimes, they refuse to take the coupon. Sometimes they give me the coupon back to me.
Hm.. As long as I get my discount.. :)
Re: Cut the Coupons, Please.
John -
I'd be curious who your contact is at Costco corporate, b/c I don't believe they're giving you the correct information. Costco does not utlilize the actual coupons for accounting purposes b/c if they did those coupons would come back to the manufacturer (which is standard retail practice).
As someone who works for a manufacturer who handles our Costco account, I can assure you that they do not send us the coupons, nor present them as accounting backup for the promotion. Also, keeping the individual coupons directly goes against Costco's memntatlity of taking costs out of the system and streamlining thier operations.
At the end of the day, it's really what the individual employees at the check-out decide to do as well as what the store managers want done b/c Costco corporate does not utilize the individual coupons.
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