Expensive (quality) ceiling

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Expensive (quality) ceiling fans should not be noisy.  You should not hear anything.  Low noise level is one of the main selling points for high quality fans.  A noisy ceiling fan will drive me crazy at night.  My guess is that you have a bad copy.  From online reviews a lot of people were praising about hearing no sound at all.

Sorry to hear that. What a hassle… 🙁

Good luck.