Sorry to hear that.  I never

Home Forums New Citi Bank card Sorry to hear that.  I never

#2322

john

Sorry to hear that.  I never had to call customer service for any of my credit cards for last 20  years (knock on wood), so I can't say if CITI is better or worse.  I hope things will get resolved soon.

I would like to share my experience just in case…

I had my existing CITI card account.  After registering my Costco card, My old CITI card blocked me out (and asked to register again).  I had to go through registration process once again. Once I logged in, I added Costco card to my existing CITI web account.  Now I manage 2 CITI cards from 1 web access.  All done from website user interface.