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Costco Toilet Papers - Big Changes

I am Sorry Costco. We love you, but this topic is not going away.
160+ Comments and counting...


You've asked for it: There is a Toilet Paper that could beat Costco toilet papers in both quality and price.  // IMPORTANT: This deal goes on and off.  Price goes up and down.  Make sure to double check price before buying ($22.63 & Eligible for Free Super Saver Shipping on orders over $25)

Angel Soft, Double Rolls, from Amazon, 48 Count for $22.63 (Eligible for Free Super Saver Shipping on orders over $25). = $0.47 / Roll

*People are not happy with Costco's new toilet papers (I still think they are the best deal).  Read comments. 

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There has been big changes on Costco (Kirkland Signature) toilet papers.

  • Old Costco toilet papers came in packages of 36 rolls.  The new package contains 30 rolls.
  • Old Costco toilet papers were individually wrapped.  The new Costco toilet papers are packaged as 6 pack.
  • New Costco toilet papers are supposed to be softer and thicker.  I do believe they are slightly softer and thicker.  I am beginning to wonder if they are not as strong, which can be a problem.
  • Old Costco toilet papers were $17.99 for 36 rolls - this comes out to be $.50 each roll ($0.499722222) - this is a very good price.
  • New Costco toilet papers are $14.99 for 30 rolls - this comes out to be $.50 each roll ($0.499666666).  So, per roll price was not changed.
  • New rolls of toilet papers are too large (fat) for toilet paper holder.

People are not happy about the changes.  If there are better toilet papers (better deal) I would like to know, so please leave me a note.


Old Costco (Kirkland Signature) Toilet Papers packaging
Image from past blog - July 25, 2012

Costco Kirkland Signature Toilet PapersNew Costco toilet papers in 6 pack in the middle.
Older, single packages also shown.

Costco Toilet Papers comparisonNewer Costco toilet paper is visibly larger and darker in color.
Older Costco toilet paper is on the right. (smaller and brighter)

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After thought:
I wanted to shoot a demonstration video by using peanut butter as sample prop.  Then I decided not to do that due to the fact that a lot of people may find it distasteful.

Embarassed


Re: Costco Toilet Papers - Big Changes

Get used to buying the now inferior Kirkland TP. Costco is deleting other brands from their systems. This means once Charmin is gone from the current stock it will not be replaced. I guess if Costco can't get their members to buy their brand when sold against better products, they just stop selling the better products.

It's too bad Costco has put profits ahead of what it's members want - especially when most of its profits used to come from memberships.

Re: Costco Toilet Papers - Big Changes

Thanks for the info, I noticed the width is smaller. The Bean-counters never account for how many customers they lose. They only show profits for buying inferior products.... WAKE UP COSTCO!

Re: Costco Toilet Papers - Big Changes

I agree that the new kirkland toilet paper is an inferior product - i just purchased the new package and find so much fluff and small pieces of toilet paper flies off the roll. 2 for 2 rolls so far have this problem through-out. I have dark tiles in all bathroom floors and now find i have to sweep or vacuum all the stuff that comes off the toilet paper after each usage.
No I'm not brave enough to ask for a refund - in case I have to demo it!! I just won't buy this brand again - must have literally been the 'end of the roll' where all the manufacturing garbage gets included in the product.
Disappointed in this product for sure.

Re: Costco Toilet Papers - Big Changes

I totally agree.

Fluff and stuff flies around and then in the sunshine my dark tile floor needed to be vacuumed! or washed.......

Will not buy this product again.

Re: Costco Toilet Papers - Big Changes

I recently sent an email to Costco relating how disappointed I am with the newer tissue. First of all, plastic is BAD and with the previous tissue that was individually wrapped, you can recycle the wrapping. Plus makes it much easier to store/stack. I don't like to take all 6 rolls out of the plastic wrap and stack. The two-ply keeps separating when tearing off the roll and it kind of shreds off, doesn't tear off neatly as before. The price is good but frankly, I'd rather pay more for a better product. I don't know what is better at this point. I think Northern and Charmin both create a lot of "dust" because there is always some remaining on the floor beneath the toilet paper holder. Not good.

Re: Costco Toilet Papers - Big Changes

all of the poly packaging on the KS towels & tissue are 100% recyclable

Re: Costco Toilet Papers - Big Changes

Can't believe Costco would buy this stuff to resale to us members. Maybe the Costco buyer is getting a bribe from the manufacturer or something. Just doesnt seem to fit in with previous Costco philosophy. I just hope this kind of quality free-fall doesnt spread to other products they sell. I used to trust them without question but I've lost that blind trust. From now on Im being very critical of everything I buy from them and not sure I'll renew my membership when it comes due.

Re: Costco Toilet Papers - Big Changes

NO GOOD CHANGES HERE. It honestly feels like a completely different product.

As of April 14, 2014
Kirkland brand toilet paper used to be the best! It was thick, soft and like a luxury toilet paper for an excellent price. I've been buying at Costco since they were Price Club, decades ago.

Over the years, Kirkland brand products have deteriorated in quality.

The last batch of TP and Paper Towels I bought (April 09, 2014) is much thinner and rougher.

The paper towels are much thinner than they used to be. They're weaker, too. I don't mind that their perforated for a 'select a size' experience, but it's sooo much thinner.

Blech. I'll find other places to comment on the Costco recipe changes :/ pies taste rancid: change in the fat in the crusts and the addition of dehydrated apples that began a few years ago are among the other products changed for the worse.

Re: Costco Toilet Papers - Big Changes

I want to thank Costco for the new 425-sheet rolls. An added bonus is that the rolls are much wider than other brands, yet fit perfectly in toilet roll holders. It's so nice that they're no longer individually wrapped in that scratchy paper which was hard to unwrap and drew insects. I love the new softness and durability of this product. The people who wrote the negative comments below will be happy to know that this wonderful product is a lot like an Obama policy - a real giveaway at .50 a roll. Obamaphone! Obamaphone!

Re: Costco Toilet Papers - Big Changes

who makes it, who is the supplier, is it from Koch brothers?

Re: Costco Toilet Papers - Big Changes

We love the new soft 30-roll Costco toilet paper. It's just right. It's comfortably soft & gentle, yet strong enough to clean properly. In comparison, Charmin is so overly soft that it compromises on cleanliness, just when you need it to work (if you get my drift). Contrary to the previous posts on this site, a 425-count roll of Costco toilet paper is NOT too big or fat to fit into a toilet roll holder. We're glad the rolls are no longer individually wrapped with that bulky paper which attracted bugs and was really annoying and laborious to have to unwrap each time a roll was needed. The new svelt "6-roll" packaging stores efficiently and is much easier to handle.

Re: Costco Toilet Papers - Big Changes

This new product has superb quality & value. It's very soft without being "linty" like some competitive brands (like Northern, for instance). It's also strong enough to clean as it should & sturdy enough to keep from tearing upon use. The "425" sheets per roll is very convenient so you don't have to keep replacing the roll so often. Yet even with 425 sheets, the roll fits just fine in the toilet roll holder; there's no problem at all with the fit. We are so glad that the rolls are not "individually wrapped" any longer as it was such a pain to store & unwrap each roll individually. At the great low price of .50 per roll, this is a real value that simply can not be beat anywhere else!

Re: Costco Toilet Papers - Big Changes

You must be the buyer that was bribed to switch to this inferior product.

Re: Costco Toilet Papers - Big Changes

You must be from marketing at Costco...

Re: Costco Toilet Papers - Big Changes

I thought the same thing. SMH! It appeared to be rehearsed. SMH! You are right, the quality sucks. I will never buy again.

Re: Costco Toilet Papers - Big Changes

I used to love the Costco toilet paper! Back in 2008 I used to buy it all the time! Then I lived alone and couldn't justify buying in bulk. Now I'm married and 6 years later we decided to sign up with Costo JUST for the toilet paper I told my husband about! I remember it being individually wrapped and really soft. I was so disappointed today when I saw the toilet paper! It's not as soft or thick as I remember and yes more difficult to store without the individually wrapped rolls. We only wasted $50 but we will not be renewing our membership.

Re: Costco Toilet Papers - Big Changes

Costco refunds membership if not satisfied

Re: Costco Toilet Papers - Big Changes

Just tell me where I can buy the old Costco toilet paper the new paper sucks

Re: Costco Toilet Papers - Big Changes

Agree with you! The change was obvious immediately from the hand feel, and later where it counts :(

The sheets are much thinner and harder and remind me of what you got in the restrooms of gas stations long ago.

Bad move, Costco.

Same problem with the change in paper towels, those are thinner, too. Not good.

Re: Costco Toilet Papers - Big Changes

Not only is the new TP inferior, but the paper towels are also not good quality. They towels will not tear evenly at the perforations and rip in the middle of a sheet.

They changed suppliers and it shows -- Not buying this stuff anymore.

Re: Costco Toilet Papers - Big Changes

I was just in my local Costco today to pick up (Stock up) on TP and Paper towels. There was none in the store of either, they only had Charmin TP and Bounty towels with no space for the Kirkland brand (as if they ran out...). The store was overwhelmed with customer so I just left unhappy, without attempting to find an employee.

Re: Costco Toilet Papers - Big Changes

We recently noticed that our toilet was getting plugged quite often and then linked it to the fact that we had started buying the Kirkland brand toilet paper. After the last plug occurred I took the same amount of toilet paper and let it sit the toilet for 3 hours. Afterwards, it flushed down. As another person stated the paper doesn't breakdown fast enough and plugs the toilet.

Re: Costco Toilet Papers - Big Changes

THANK YOU! I thought I was crazy..We started using Kirkland brand toilet paper about 6 months ago, love it. BUT, we were always plugging up.. Cost me $2400.00 to have the clog removed and the septic tank pumped. The plumber said there were big globs of t paper all through the system. Thought will it was just time to have everything cleaned out.. 4 months later here we are again. We're plugged again. Lived here for years and just started having problems since started using Kirkland brand toilet paper..

Re: Costco Toilet Papers - Big Changes

I am a professional plumber/ septic specialist. Countless times customers have been shocked when I open their tank and tell them, "I see you use Costco tp." It causes septic back-ups. Period. Billy Clark

Re: Costco Toilet Papers - Big Changes

Oh, good info.
As much as I love Costco, I stopped using Kirkland Signature Toilet Paper some time ago.

Thank you for sharing information

John

Re: Costco Toilet Papers - Big Changes

Something has been really hurting my bum bum; making it itch constantly, too. I bet it is this TP, now that I see tgey changed it. Switching tomorrow. Also, ever seen in the sunlight all the dust particles Costco TP makes when you crumple or tear it?? Inhaling all those bleached particles every time you go to the bathroom can't be a good thing. Another reason to switch. I'm no conspiracy theorist, but what if all the TP fiber dust particles are causing cancers.

Re: Costco Toilet Papers - Big Changes

I also experienced this rectal itching. I switched to Charmin and the itching went away.

Re: Costco Toilet Papers - Big Changes

For the first time I tried the kirkland brand toilet paper thinkingit was such a great deal but after experiencing thin tissue that rips apart and is very un absorbent I learned my lesson. I would rather pay a few buck more for the Charmin mega roll.
More is sometimes not better.

Re: Costco Toilet Papers - Big Changes

So, Cosco has changed its bathroom tissue. Yep, it doesn't fit the roll. It's bad stuff!
But what is worse is the paper has to be wound around the hand about five times in order to work. Otherwise it shreds and splits apart. Worse, a finger will pop through the paper and that's not nice. I liked the old individually wrapped paper that they used to have. The new paper is too large and all fluffed up and no longer fits in my wall paper dispenser.
I do travel a lot and when I found the paper that I liked, I started to look for it on line. The new paper that I found and liked is used in motels and other establishments. It is reasonably priced, double ply, embossed and STRONG. It doesn't shred like the Cosco TP and leave lint. Try using the individually wrapped Optima Double Soft Floral Embossed Bath Tissue. It's not as soft but it does really well. Cosco needs to test some of these items before they drop them on the public. It would save them a bad rap!

Re: Costco Toilet Papers - Big Changes

Our new package of Costco TP is labeled as having 425 segments. In fact, there are NO segments. Instead, the rolls are continuous, unsegmented paper. Users need to use scissors or a knife to tear off what they need. If you try to do this without a sharp edge, the paper sheds longitudinally. We have had to throw away at least half of each roll.

Re: Costco Toilet Papers - Big Changes

I don't know if it is just a bad batch, but I just became a Costco member and tried the Kirtland Toilet Paper and it smells terrible. And I'm not talking about putting your nose up to it and smelling...I'm talking about a stench that you can smell from 4 feet away. I took the wrapping off the other 6-packs and let the toilet paper air out in the garage for about two weeks and that helped 90% of the smell go away, but it is still there. I never thought I'd have to "season" toilet paper before using it. LOL. This is the first and last time I'll ever buy Costco toilet paper again.

Re: Costco Toilet Papers - Big Changes

Totally agree about the smell. When I use it to blow my nose it smells like rubber. IK...last time I buy it as well.

Re: Costco Toilet Papers - Big Changes

After my Grandmothers entire home backed up flooding it; The plumber let us know that charmin now makes costco toilet paper. The plumber receives at least seven calls per day about backups. All related to costco toilet paper.

From the toilets to the street the entire sewer line was filled with costco toilet paper.

It has always been known by plumbers that charmin is the worst. Grandmother is 94 years old, this was too much on here and a lot of money to have carpet people and plumbers to come in

Re: Costco Toilet Papers - Big Changes

I did not notice that anyone has mentioned width .. Costco tp seems to be 1/2" narrower than before. Do not like the narrower paper. Think how many extra rolls of tp this generates for the manufacturer and we are still paying the same price but getting less paper !!

Re: Costco Toilet Papers - Big Changes

I am telling you that this TP product is Horrible. As a wopman we do NOT apreachiate the extra resadoo that is left behind when using TP of Any kind. If you don't throurley clean yourself up after using Kirkland TP you'll be left with teeny fibers of TP in areas that are not not wanting to carry around such yucky stuff that can then eventually cause infections if your not cleaning up after wiping yourself. I would like to ahve the old product back, and get this one with all the resadoo gone. PLUS it is leavibng my TP roll area from where I get it full of what looks like dust but it is tyhe resadoo for the TP roll. So you can just amazine what your "private" area looks like after you wipe.

Re: Costco Toilet Papers - Big Changes

Don't waste your money! It is thin and total dollar store quality! :(

Re: Costco Toilet Papers - Big Changes

We purchased the Kirkland Costco toilet paper after seeing a special on tv about Costco. The documentary told about Costco's number one product being their TP, and it has been thoroughly tested in their own scientific lab. Impressive. However, the quality is not good after all. It crumbles apart very easily. Extremely disappointing for a retail giant whose number one, top selling product is no better than a roll from the Dollar Tree.
What good is "softer and thicker" if it shreds and tears easily in your hand. I am going back to White Cloud Ultra from a local discount retailer.
The rest of Costco products are good.

Re: Costco Toilet Papers - Big Changes

I know it seems crazy, but I honestly don't care how much toilet paper costs, within reason. If it does the job, then I'm happy.

That said, the new rolls are so large and they don't fit in my toilet paper dispenser. After purchasing the new rolls several times and being frustrated that it had to sit on the back of the toilet for a day, we stopped buying it. And now we purchase our tp from other places, and pick up our other staples there as well. We are considering letting our membership lapse because we don't go to Costco as often. Which is a shame since I really like Costco.

I really wish they'd bring back the smaller roll size. I'd buy more from them and more often.

Re: Costco Toilet Papers - Big Changes

Buy White Cloud from Walmart White Cloud is 3-ply others 2-ply.

Your Welcome

Re: Costco Toilet Papers - Big Changes

I'll wipe with my tongue before I shop at WalMart

Re: Costco Toilet Papers - Big Changes

No, you can't say that. Maybe their toilet papers are good. I like Wal*Mart. They sell many same name brand products, cheaper.

Re: Costco Toilet Papers - Big Changes

About 6 or 8 months ago I took a chance on my local [NYC], A&P-Owned, Pathmark's cheapest "Home Basic" brand [HB] 2-ply Toilet paper when they had a 12-pack sale @ $4; I'd previously tried HB Heave Duty Laundry Soap [liquid] & paper towels and at the price had been quite satisfied.
I was astonished at the toilet paper's high quality which matched/topped similar 'Name-Brands' I'd been buying on sale tho usually at about 50% more per roll.
My recollection is that at sale-end the price popped to $4.50 and just now [8/25/13] it's up to $4.98 which, per roll, still beats out the others.
Package Details are as follows:
12 Rolls; 300 2-ply sheets [4.3" x 3.66"] per roll; Total Square Feet: 393.45.
I'd done the 'maths' originally & will check them again periodically but I seem to recall that the 'sq. ft.' going price for others was around a penny & a half; so, HB's still about 15% cheaper with as good or better quality.
I think "Home Basic" is also available at regular A&P Supermarkets though perhaps under a different name than is used by their Pathmark stores. Good Luck

Re: Costco Toilet Papers - Big Changes

Used to be 425 sheets per roll. Now it is 231 sheets per roll - what a rip off!

Re: Costco Toilet Papers - Big Changes

Bought some today. Thirty roll pkg and 425 sheets per roll.

Re: Costco Toilet Papers - Big Changes

I hate the TP now at costco. I liked the scott premium brand they used to carry. They don't have that anymore. I find the newer kirkland brand is very linty - disintegrates more quickly - so you can't use it for other things (eg if you ran out of kleenex, wipe face or nose) - cos you'll get left with bits of TP on your face!

Re: Costco Toilet Papers - Big Changes

What is wrong with so many of you. Is that all you can find to do is complain about Toilet Paper? If you don't like it don't buy it. As for my household, the TP works great! Bigger, softer rolls. Less trash, and best of all it gets the job done!

Re: Costco Toilet Papers - Big Changes

I couldn't agree with you more!!! And by the way, the tp I have purchased at Costco is the best deal and the best quality I have found. JMHO

Re: Costco Toilet Papers - Big Changes

I am not able to roll the Toilet paper on the dispenser... that is a problem. Others find it a problem also. I for one am glad to know that I am not the only one that is unhappy about this. I want to support Costco and buy their products, so if we complain it might help to make a change back to the old way of making TP.

Re: Costco Toilet Papers - Big Changes

I would love to answer this question. Today I actually went LOOKING online for a better deal in toilet paper. A 4-roll of 'cheap' toilet paper used to last us a week; now we go through 1 each day, and that's being careful! (You know there's a problem when my husband is getting mad that we're constantly purchasing more toilet paper!)
We know that many products -- from O.J. to mayo -- are "looking" the same but are being cut-down so they don't have to 'up' the price very much. Well, I wondered if toilet paper was yet another one. When I found this comment, I realized our theory was correct: toilet paper is, indeed, getting cut. It's just frustrating for us.

Re: Costco Toilet Papers - Big Changes

People are different. (I'm saying it with respect)

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