Latest posts by John (see all)
- Costco Coupons, Member-Only Savings. May– June 2022 - May 15, 2022
- Official Costco Logo Shirts, Hoodies, and More - May 14, 2022
- Oil Change - April 5, 2022
If you have issues with your reward certificate, I recommend you to ask Citi Visa directly via the website. Use their Live Chat. Let us know how it went. Good luck.

I just received a Costco City Visa reward certificate amount of $358.14 in the email. I recently switched my monthly statements to paperless. This is the first time receiving an email certificate.
I guess they will send paper copies of the certificates to those who receive paper statements.
Again – You may receive your certificate on your own schedule. I receive them, usually in February.

I did not receive my rewards ck, for $509.19.Also I wish to renew my membership since I am no longer on my son’s acct. I would also like to retain my credit card with Costco at the same acct, no, if possible.
Faye Globerson
Mine from 2018 expired, the very first year they stopped sending paper reward so I missed the emails. Super annoyed at the fact that it was their first year doing it electronically and would not provide a better grace period or longer expiration. For this reason, I will switch to using another Visa card for all payments and only use Citi visa only as a membership card.
I did mot receive my 2019 Rewards certificate of 446.00.
Raymond W Brown
Hi, Raymond.
I am not affiliated with Costco nor Citi.
You should contact Citi. Just go to the website. I had issue once before, I asked question from their website. My issue was resolved that way. Good luck.
how do I get my costco cash rewards check? I’m in the page I lovecstco.com
Hi
Give it some time. watch your mail box or email inbox. They will give it to you without your request.
I would give it a few more weeks. If you still don’t have the check by then, you should request a replacement check from Citi card website.