Saga Smart Toillet

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    • #6651
      bmvoloshin
      Participant

      If you are planning to buy Saga Smart Toilet keep in mind
      1. Plumbing doesn’t meet the US standards. I.e. the parts that you can buy from Home Depot for $5-$15 you will order from Canada for $50+$23 (S&H)
      2. Electronics block is not repairable. To replace it you have to order the block from Canada for $600+$23 (S&H). Disposable product for 1000 bucks!
      3. No field tech service. At least at the US.
      4. Poor phone support.
      My Smart Toilet worked for 3 years.
      I am sad to invest $600 every three years.

    • #6652
      John
      Keymaster

      Oh, I see. Thank you for the information. I wouldn’t have known about the issues of being a Canadian product (code, availability of the parts, & shipping).

      I never thought about buying a toilet from Costco or any other store. You cannot return a toilet after installing because they would assume you used it. So, once you install a toilet, you cannot return it.

      That’s why buying the right toilet on the first go is important. Thank you for the information.

      • This reply was modified 5 months, 2 weeks ago by John.
      • This reply was modified 5 months, 2 weeks ago by John.
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