Costco’s Major Appliance Delivery Process

I bought a refrigerator from Costco. Below is delivery process.

  • When I ordered from online – The website asked for my delivery address and phone number.
    • I made sure to leave them my cellular phone number, so I would receive the call when I’m at work.
  • 2 days before delivery – I received an email from Costco.  The email contained a phone number just in case if I need to change my delivery date.  The email said that I would receive a phone call that would tell me the delivery window.
  • 1 day before delivery – They called me around 4:30PM.  It was an automated message informing me that my delivery window is between 7am – 11am.  It also said that they would call me around 30 minutes before arriving at my house.
  • Day of the delivery – They came to my house at 9am, but without calling me 30 minutes before-hand.
    • They hauled my old refrigerator & installed a new one with water line in about 30-45 minutes

My delivery process was smooth and painless.  People were pleasant. I hope your experience will be as pleasant as mine.

Final note: Appliance delivery can be a nightmare if your delivery people are young, inexperienced, and don’t give a dang. I think I was little lucky.